Voice AI for Asterisk PBX
Faster call centers, lower costs. Real-time speech recognition, agent assist, automated telesales and telecollection, natively integrated with your Asterisk PBX. No middleware. No rip-and-replace. Basic config in 1-2 hours, full setup in 2-3 business days.
One AI Engine. Three Call Center Solutions.
Voice AI Engine as the foundation — Call Center AI, Telesales AI, and Telecollection AI as ready-to-deploy applications. Available in Cloud, On-Premise, and Whitelabel.
Voice AI Engine — Real-Time Speech Recognition & Synthesis
The speech recognition and text-to-speech engine that powers every RaylVox solution. Streaming ASR with low latency, custom acoustic models trained for call center environments, speaker diarization, and Bahasa Indonesia support including regional dialects. Connects directly to your Asterisk PBX via AGI and AMI. Every word from every call becomes searchable, analyzable, and actionable.
Learn MoreCall Center AI — Real-Time Agent Assist
An AI assistant that delivers coaching prompts mid-call, detects drops in customer sentiment, and automatically generates post-call summaries. Your agents focus on solving problems instead of typing reports.
Best for: Contact centers, customer service teams, technical helpdesks.
Learn MoreTelesales AI — Automated Outbound Sales
An intelligent outbound system with predictive dialer and dynamic scripts that adapt to prospect responses. Real-time objection detection helps agents respond precisely at critical conversation moments.
Best for: Telemarketing teams, sales development, prospect follow-up.
Learn MoreTelecollection AI — Automated Collection Agent
An AI agent that handles the entire collection process — from first contact to payment completion. Automated reminders, personalized negotiation scripts, and smart follow-ups based on customer history. Your team focuses on cases that need human judgment.
Best for: Banking collections, fintech lending, leasing, multi-finance.
Learn MoreBuilt for Call Centers That Want More
Without Replacing Their Infrastructure.
Every voice AI platform we evaluated forced one of three compromises: pay enterprise prices for a closed system, rebuild your entire telephony stack, or settle for a cloud-only solution that can't touch your PBX. We decided to build the fourth option.
RaylVox connects natively to Asterisk, FreePBX, Issabel, Elastix, and any IP-PBX system through AGI, AMI, and WebSocket. No middleware. No forklift upgrade. Your existing infrastructure stays in place — we add the intelligence layer on top. Whether you run 10 seats or 500, you get enterprise-grade voice AI without replacing the hardware and software your team already knows.
Direct Integration
Connect through AGI scripts and AMI events. No middleware, no additional licensing. Most teams are live in under two days.
Indonesian Language Support
Our speech recognition supports Bahasa Indonesia with high accuracy — including regional dialects and local accents such as Javanese, Sundanese, and Malay. No worries about transcription accuracy for your customers.
On-Premise or Cloud
Deploy in your data center or use our cloud. End-to-end encryption, SOC 2 compliant, built for highly regulated industries.
Full Support
Our technical team supports you from setup through go-live. Guided onboarding sessions, technical documentation, and priority support ensure a smooth implementation — no AI expertise required on your end.
What Sets RaylVox Apart from Other AI Call Center Platforms
Technical advantages that make your call center more efficient and cost-effective
Real-Time Speech Recognition
Streaming speech recognition with low latency. Custom acoustic models trained for call center environments — background noise, multiple speakers, and industry jargon included out of the box.
Your PBX, Upgraded with AI
Drop-in AGI scripts connect to Asterisk, FreePBX, Issabel, and Elastix in under an hour. Full AMI event bus integration. Your dial plan stays intact — we add the intelligence layer on top.
Real-Time Sentiment Analysis
Detect customer sentiment in real-time during every call. Supervisors get notified when intervention is needed. Post-call reports highlight trends — frustration points, satisfaction drivers, and agent coaching opportunities.
Scale Without Complexity
Horizontally scalable media pipeline that handles thousands of concurrent calls. Automatic failover, load balancing, and edge deployment to keep latency low — your growth doesn't require new architecture.
Get Started with RaylVox in Three Steps
Native Asterisk PBX integration — no middleware, no rip-and-replace
Connect Your PBX
Drop AGI scripts into your Asterisk, FreePBX, Issabel, or Elastix dial plan. Your IT team can complete this step in one session. No additional middleware required.
Choose Deployment Mode
Cloud, on-premise in your data center, or whitelabel with your own brand. We set up the infrastructure and AI models for your choice — with end-to-end encryption.
Start Smart Calling
Real-time transcription, agent assist, automated outbound, or intelligent collections run on top of your existing phone system. Your team continues using familiar workflows.
Frequently Asked Questions
Honest answers to the questions we get most about RaylVox
RaylVox connects directly to Asterisk, FreePBX, Issabel, Elastix, and other IP-PBX systems via AGI and AMI protocols. If your PBX supports Asterisk dial plans or SIP trunking, RaylVox can integrate without additional middleware. Our team will verify compatibility in an initial consultation session.
Basic configuration — connecting your PBX to RaylVox via AGI scripts — typically takes one session (1-2 hours). Full setup including AI model deployment, dial plan configuration, and team training usually takes 2-3 business days. We provide technical guides and onboarding sessions for each deployment mode.
Yes. All call data is encrypted end-to-end — whether in cloud or on-premise mode. For on-premise deployment, data never leaves your infrastructure. For whitelabel deployment, you have full control over data storage and retention. We comply with SOC 2 security standards.
Yes. Our acoustic models are trained for Bahasa Indonesia and various regional dialects including Javanese, Sundanese, and Malay. We also support code-switching (mixing Indonesian and regional languages in a single conversation) — a common occurrence in Indonesian call centers.
We use a monthly subscription model with customizable minute packages and concurrent call capacity. Pricing depends on: the number of AI-enabled seats, monthly call minutes, and deployment mode (cloud/on-premise/whitelabel). Contact our team for a consultation and a quote tailored to your operational scale.
No hidden setup fees. The one-time onboarding cost includes technical guidance, AGI script installation, and initial team training. Contracts are flexible — monthly or annual based on your preference. No penalties for upgrades, downgrades, or cancellations.
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Ready to Optimize Your Call Center with AI?
We will show you how voice AI works on top of your Asterisk PBX in a personalized demo — not a sales pitch, but a live walkthrough based on your actual call center workflow. Bring your scenarios, we will show you what RaylVox can do.
Free Consultation — Find the Right AI Call Center Solution for Your Business
Tell us about your call center. We will show you how RaylVox AI can improve efficiency and cut operational costs — no obligation, no pressure.
Jakarta, Indonesia
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